Project

General

Profile

Creating Parts

I am creating a custom (build-to-spec / BTS) part, why can't I specify the customer this part is for?

If you do not see the customer in the list, that means they haven't specified you as a supplier yet in their GDX account. Please inform your customer or Contact Support and let us know who the customer is. Once the appropriate entry in made in your customer's GDX account, you will be able to select them from the dropdown list.

Why can't I find the part I just created when searching the part number?

Make sure there is not leading or trailing space when you create your part.

Can I change "Off the Shell or Custom made" status after I create a part?

No, you cannot change it once the part has been made. Please indicate your parts before you create.